Is Customer Service AR’s Next Killer App?

Of all of the developing AR use cases, customer support is on the under-exposed side of the spectrum. Though not as sexy as AR shopping and gaming, it’s a fitting and monetizable AR format. We examine the latest evidence.

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AR Insider & Mike Boland

XR Talks: How Will AR Transform Shopping?

Though it’s hard to imagine, digital product images weren’t always „table stakes“ in eCommerce. Will AR follow the same path towards ubiquity and consumer expectation? And what are the missing ingredients? This week’s XR Talks dives in.

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AR Insider & Mike Boland

Mobile AR Users Approach 800 Million

How many devices are AR-compatible? How many of those represent active AR users? And how does that lay the foundation for AR revenue growth? Our latest Behind the Numbers installment dives in.

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AR Insider & Mike Boland

Can Advertising Scale in VR?

One of VR’s prospective revenue streams is ad placement. The thought is that its levels of immersion can engender deeper ad engagement. But is usage to the point of getting Madison Avenue excited? We crunch the numbers.

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AR Insider & Mike Boland

Case Study: GE Streamlines Jet Engine Maintenence

Mistakes can be costly when building aircraft engines. GE Aviation deployed an AR-based assembly process and saw real efficiency gains. We examine the results and takeaways in our latest case study.

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AR Insider & Mike Boland

Data Dive: VR Finishes Q2 Strong

The VR market continues to grow steadily and emit positive signs, which we recently rounded up for Q1. Now, at the end of Q2, we continue the tradition with a critical mass of milestones for another VR data roundup.

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AR Insider & Mike Boland

Shopify Dives Deeper Into Camera Commerce

Shopify’s latest move in camera commerce is the acquisition of AR startup Primer. This helps it go deeper in AR product visualization and wider into the home decor vertical. We examine strategic drivers and dynamics.

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AR Insider & Mike Boland

The AR Space Race, Part VIII: Startups

How will geospatial AR materialize? What are its active ingredients, including 5G and the AR cloud? This is the theme of our new series, Space Race, where we’ll break down who’s doing what, continuing here with a focus on startups.

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AR Insider & Mike Boland

Is AR’s Next Design Target ‘Wearability?’

Does ‚wearability‘ represent AR glasses’ V1 design target, which evolves over time towards advanced AR functionality? That’s opposed to starting with advanced AR then sizing-down towards wearability. We examine strategic drivers in the latest report excerpt.

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AR Insider & Mike Boland

Data Dive: Google Lens is Used 3B Times Per Month

Google recently announced better landmark detection in Google Lens., marking the latest move in its „Internet of places“ play. But buried in that announcement was a notable nugget: Lens is used 3B times per month. We examine.  

But buried in that announcement was a notable nugget: Google Lens is used 3 billion times per month.

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AR Insider & Mike Boland